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  • Horrible Horrible Horrible.............stay away..........go to Burger King or McDonalds it will be better food, cheaper and the service will be better! We went there as a group of 14. We arrived at 6:10 for an 8:00 PM show. We were told we could not have dinner in the "lounge" area. Of course our big worry was to get seats to the Rat Pack show we had brought tickets to. Mgt assured us we would be long done with dinner and have great seats in the lounge. ALSO...when we arrived there the place was EMPTY (that should have been our first sign). We promptly ordered a round of drinks and appetizers. Martini's came in plastic glasses.....! The drinks were weak and the appetizers were extremely small. We ordered dinner by 6:30 finally at 7:30 we still had no dinner. Different members of the group had to go to the bar to get a second order for a drink. I went and found a manager that had assured us we would have seating in the lounge even though there was no reserved seating. He once again assured us dinner was on the way and they were holding seats for our group "since we arrived so early and it was taking soooooo long". 8:00 PM and still no dinner. I asked to cancel our orders and we wanted to move into the lounge so we did not miss any of the show we had tickets for. OH.....dinner was on the way. We are once again assured that our seats are being held and the show is running late so no problem. By 8:20 half of the group have dinner. It is cold, it is small ($17 for a small salad) , several orders are wrong and still several people without a plate in front of them. OK for the end of this saga. Two people NEVER received dinner. We finally just gave up and asked to be seated in the lounge as the show was starting. GUESS WHAT...........there were no seats for us!!!!!! Management says they are sorry it is a misunderstanding and we hope you will attend another show. YOU have got to be kidding. We drove 45 miles through rush hour traffic, arriving 2 hours early for NO dinner and NO seating for tickets we purchased and management hopes we will attend another show. WOW! Be aware this is not the classy place you think you are going to. Horrible food, Horrible service, horrible management.
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