This is literally my first Yelp review ever. I had to create an account because the service was so excellent and I'm so happy with the work. A friend referred me when I mentioned that I have a lovely pair of boots that don't zip all the way up. Years ago, I found this expensive pair for 1/3 their original price, and I've been wearing them anyway because I'm a size 12. I can't just run out and find boots! I never knew that you could gusset them to make them fit, and especially not a quilted pair. However, since there's also un-quilted patent trim, this worked beautifully! I could not be more pleased--and the turnaround time was very fast. The owner does exquisite quality work.