I would give this Einsteins location a "5" rating for the bagels alone but the service and cleanliness of the food preparation area leaves allot to be desired, therefore a "1" star.
The service is atrocious. For example, one day this week, Wednesday, I stopped in fro a coffee and bagel. There were 7 employees working, one taking orders, one cashing and the rest preparing orders. Five customers in line including myself and nine (9) customers waiting for their orders. All you heard was "sorry for the wait" and this was not prime morning get your coffee before going to work time.
The food preparation area is filthy. If you look at the counters and floors there is always food scraps laying about.
I used to frequent this location two to four times a week but since the change of managers a few months ago, the quality of service and cleanliness has been lost.
As much as it pains me to say so, I will probably go to Starbucks for my morning cup.