I went here yesterday and was soo dissapointed. I really needed a car wash, mostly on the inside of my car so I decided that I would "splurge" and get the superworks car wash, 2 steps up from the basic wash.
It was a disaster, They did a terrible job of cleaning it, there were more then a few spots that looked like they weren't wiped down at all.
And they didn't put the air freshner in my car!
I had to stay for after they were finished and tell them everything that was wrong with the car. It was really awkward cause I felt rude having to point out all that they didn't do, but I really neeeded my car to be cleaned and I paid double of what I would of on a basic wash so I figured I might as well get it fixed while I was there.
I felt even worse becasue the staff were all so nice, we'll mostly the main guy that was helping me. He sincerely apologized several times and hooked me up with a free car wash card for next time, so that was nice. But I kind of feel like I still need a car wash, so I might be using that really soon.
It just seems like the owner of this place has checked out and doesn't really care about it anymore. It seems like the staff is left up to their devices and are trying to do the best they can with the place.
I am totally guessing but that's the vibe I got from it.
The store was empty which was dissapointing because I was planning on buying accessories for my car and a snack for the wait.
Then there were no paper towels in the bathroom and the girl behind the counter said that she had asked her boss to get more but he never did.