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  • Pretty dead on a Wednesday night. Their chips are really good and will salvage a star. They charged 50 cents for a tiny tin of pico de gallo ("the kitchen makes us charge for anything that comes out"). Tacos were nothing to write home about. La Condesa is similar concept but much better execution...and they love their grouponers...or at least they don't give people a hard time. I paid $14 for two tacos with rice and beans. My LA friends would shoot me. We had trouble redeeming expired groupons. Waitress made it seem like she was doing us a favor to remove the paid value (3 whole dollars), which never expires and must be honored by the merchant per the fine print. They wouldn't let us subtract the paid value from a 2nd expired groupon ($3). Anyone, please correct me if I'm wrong but my understanding is that expired vouchers become treated like cash. Fine print says PROMOTIONAL value can't be combined with other offers, nothing about expired PAID values. Manager (Missy) said she didn't have any written groupon contract in the restaurant (why not?) so I showed her the fine print on my phone. Acknowledges what she reads but still insists the owner (who's not around, supposedly his name is Joe) says they can't do anything else. She said I can send him a message. I ask how do I do that if he's not here and she says "on yelp" so here I am! If you're going to partner with groupon, then honor the groupon rules...or have the rules on hand to show a customer he's wrong if he is misunderstanding something! Missy tried to make things right with a VIP voucher for future visits saying it was a better deal than the $3 groupon. Actually, it's not because I'd have to buy two drinks and an entree to get a free entree instead of spending just $3 to get $10 worth of food. Regardless, it's the principle of the matter not a lousy $3. Just be happy we tipped well on the original bill. I hate when Yelp reviews become rants, but they must be done!
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