| rev:text
| - Ya, no.
First off, I used to LOVE the old Cartwrights. It was a spot we always took visitors, a place to be recommended to locals, and a super "really nice night out".
Not. Any. More.
We took the BF's parents here this week. Reserved a lovely table by the fireplace, and that didn't disappoint (two stars for ambiance and not fucking up the ressie).
Food - totally meh. The new chef ruined what was once a superb menu (sorry, bro, but this food isn't your sweet spot). How many vegetarian/gluten-free and vegan dishes does a cowboy steak house need??? How much incorporation of vegetarian/gluten--free and vegan elements do meat protein dished require? Anyway, I had ordered the duck appetizer. Wish I stopped at reading the menu description, because that's as good as that dish got. BF had the elk balls. I've had better balls at a college keg party (that wasn't even serving food.) Salads at the table...fine - no complaints. Entrees...had the pork shoulder, tasty enough...ribeye...reminded me of the quality of sale meat from Frys, and stroganoff...wow - super disappointment, as that was once a mega signature dish of Cartwrights, and something you looked forward to. It has been morphed into something you'd find from a macro-biotic chef forced to cook with meat. Shame, shame. Desserts...not even close to the magnificence of the previous Cartwrights. BF and I split the banana cream pie, and we are both confirmed sugar addicts, guilty of licking a few plates around town. We both left it over. Not a good sign from us. :( Overall, chef is trying too hard to fuse foods to make a kitchy-sounding menu, but is forgetting 101 of flavor blending.
Service - this is where Cartwrights really bit the big one. Midway through apps, entrees are dropped. Seriously??? Everyone stared at each other in disbelief, as you'd expect better service from Olive Garden. Forget about the kitchen being completely clueless on the timing of firing entrée and sending out the meals, let's talk about the utter numbness of the runner. How checked out do you need to be to drop plates when people are still eating their first course??? Appetizers were pushed aside to make room for the entrees as shock passed over the table. Total service fail. I excused myself to find our server to discuss a birthday plate for Moms AND to complain (yes, I am that girl), and was told I should tell the manager. Talk about a pass over. That said to me, "I not only don't really care, but I hear this a lot. Please tell someone who might take action, as I'm tired of banging the drum.". The manager was appropriately solicitous, but boy, dinner was pretty well killed at this point. Thank God I have a glowing personality and can keep the conversation going, as the enjoyment of the meal wasn't going to be a topic. Oh, and the apps? Left uneaten, as you'd expect.
The manager comped our apps (who cares - it wasn't about money, it was about the experience), but that sadly didn't take the sting out of the marginal food.
We won't be back. Cartwrights of yesteryear, RIP. You are fondly missed.
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