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| - So after my review lamenting dry cupcakes, the owner contacted me asking for a second chance as seen below. I was offered a free cupcake and a refund, so I finally made my way back. The store manager was in and she was so nice! She knew who I was, and my name before I even said it .
So she didn't give me 1 free cupcake....she gave me 5! One of each of their non gluten free selection. She said they had just been finished two hours ago, and they were red velvet, chocolate, vanilla, carrot cake, and coconut. After filling up my cupcake container, she then was like, do you want cookies to? She gave me their chocolate chip cookie and their walnut fudge brownie. Then she was even was going to give me a refund still. I told her no need, she gave me so much already.
So I headed home with my hoard of baked goods. Now after waiting about an hour they were still pretty cold from refrigeration and a bit dense but not necessarily dry, so after giving an initial taste test, I wrapped up the container in a plastic bag and let them sit over night. This proved to help greatly, waiting at least until the reached fully room temp, it melted the coconut topping a bit, but it helped make the texture great on all the cakes....except the vanilla that was still very dry. I did appreciate no raisens in the carrot cake though ! Also the texture of the coconut was great in that it was filled with coconut pieces. It was my favorite.
Now the icing on everything was a bit sweeter than I prefer still, especially the vanilla. However the texture was nice and creamy. I hope as they are open longer they get more creative with fillings and flavor profiles, maybe add some fresher components like a refreshing fruit compote or curd in the center to add acid and counteract the sweetness....and just lessen the sugar except in the chocolate that seemed to be a good sweetness level. I know they do have what seems to be a cupcake of the week, which was the coconut in this time around. While it was my favorite, it and everything could use an extra punch to set them apart and really make the flavors sing.
Now the brownie was hands down awesome! No need to alter anything, it truly was a fudgy peice of happiness. The cookie was decent, almost brownie like as well, I could taste they use coconut oil. Not sure if the intent is for it to be in the flavor, but over all I liked it. Neither of these tasted overly sweet either.
So basically customer service 5, cake base 4.5, icing 4, originality 2.5, baked goods 4.
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