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http://www.openvoc.eu/poi#funnyReviews
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  • This company is a joke! DO NOT USE BFS HOME WARRANTY! My water heater is not producing hot water so I had a tech come out to try to fix it. They gave me an afternoon time window of when the technician should arrive, which ended up being 4:30 and the tech leaving at 6 which is way later than what I expected. The tech took two parts off and put two OLD and USED parts onto my water heater and that still didn't make the water hot. The tech said they would have to come back another day with new parts so I would be without hot water. I was displeased with the incompetent workmanship and called to cancel my membership. The manager called me back and pretty much told me that I was wrong and that his tech only put one old temporary part until the new one arrive and said the other part was new. WRONG!!! IT WAS OLD AND YOUR TECH SAID SO! The manager/owner of the company was a dick and is clearly not a professional and doesn't care about customer service. Oh and cancellation is a $50 fee. STAY AWAY FROM BFS!! YOU HAVE BEEN WARNED!
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