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  • My husband and I wanted to try this place because we love Korean BBQ's. They were busy so we had to wait a little. When we were seated, we ordered what we wanted to try and the server started our grill. After putting the meat on the grill, the burner in the grill goes off. In mid-cooking mode, we tell the server, he lights it and says "don't cover up the whole grill because it needs air to flow." But it goes off again. He lights it again and props up the grill tilting it on a side and tells us to see if the air can flow better but if it goes off again, he will move us to another table. Sure enough, the grill goes off. We get his attention and he moves us to a booth. We are very patient people and we understand these things can happen but when the bus person who was moving our food asked my husband how everything was and my husband replied that we haven't eaten yet, he said "I don't know what's going on," "sorry for asking." Really??? Even if he didn't know what's going on, he could've said sorry for the inconvenience because obviously something was wrong if he was moving our food to another table?? But he says sorry for asking...... Customer service skills people! Don't know how the food tastes because we were disgusted with their customer service and their cleanliness. Both tables were not clean and I had to use my napkins. Very disappointed, we were hoping to enjoy Korean BBQ tonight.
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