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| - Let me start off by saying this place is BAD with a capital B. I was in Vegas last week, the weather was awesome, the entertainment and the food were all great up until the point we stepped into this place. It was our last night in Vegas and last dinner, so my father in law picked this place because he heard it was a bbq rib place and that's what we craved. We had tickets to a comedy show later that evening so we left 2 hours earlier so we could have dinner. We parked at Mirage hotel next door and we walked over to Treasure Island (thats where the restaurant is located) MIND YOU ON THE WAY OF PASSING MANY GOOD PLACES TO EAT ---California kitchen and the deli Joint in Mirage.. When we first got there we passed through a bar where people were taking cowboy dance lessons, there was a bar, dance floor and a bull riding area. We walked up to reception and she stated it would be a 30 minute wait meanwhile I could see in the backround empty tables. So went back to the bar area, had a bear and was listening to an annoying dance instructor, left, side step and so on so on, over and over. After 20 minutes we went back to see if they had a table and she said it might be another 35 minutes but, she stated if you sit at the bar you can be seated right away and you can eat there. Even though I don't like to eat at the bar we were pressed for time as it was already 8:05pm and the show started at nine so we dicided to take the bar area. When we get there we were greeted by Kimi the bartender/waitress, she asked if we would like something to drink and I got an ice tea and a beer for my father in law.When we were in there we noticed multiple empty tables, so my father in law tried to mentioned if we could sit at one. She stated that we would have to speak to the hostess and said "we were confusing her"--dumb waitress syndrome.......Anyways we oredered ribs/pulled pork combo with a side of baked beans and mac and cheese...We waited another 25 minutes as it was 8:35 pm and we had 25 minutes to spare. I asked the other bartender Liz if she knew when are food was coming. So Liz went to our original waitress Kimi (literally 2 feet away from us ) and asked about our food, Kimi then stated " it is really busy"---sarcastically. She went in the kitchen came back and stated to us "the ticket is still on the board,there is nothing I can do, sorry" sorry was very sarcastic. We recieved our food at 8:40 pm, when we got there an hour earlier, finally. First of all I felt rushed and the food really sucked. Let me elaborate on that the ribs were cold and tuff, the beans were blah, the mac and cheese was horrible and the pulled pork was on a wet piece of bread (awful). I tried everything but, I couldn't eat---it was that bad. 90% of waht they served me was left on the plate. They asked me how was it, we stated it was awful...At that point we asked for the bill and they went on to speak to the manager. They spoke and came back with the bill. They only charged us for the drinks and I asked were was the food on the bill, they stated we took it off _---which was a nice gesture but, we still tpped 11.50 as the bill would have been approx $55 dollars and they only charged us 8.50 for the drinks. At that point they "the waitress" ignored and gossiped about us two feet away from us as if we were deaf and did not acknowlede us on the way out as we still stated thank you. Note: the manager was out socializing with one table before the incident as I observed him taking pictures and with no mind of the action as the restaurant was full by this point and he did not apologize to us, rather he went to sit right back at the same table after the waitresses spoke to him---poor mgmt skills.....Kimi should not be in customer service---probably the worst service ever and attitude galore. The manager/owner is to blame in all of this as he's running a train wreck waiting to happen...DO NOT GO TO THIS RESTAURANT ----IT SUCKS
DO NOT RECOMEND NOT TO MY WORST ENEMY--If I could give a 0 star I would as it is not deserving of even one star, poor food, poor service, poor management....With so many good places to eat in Vegas this place is on the strip and a tourist trap--It gives Vegas reputation a shot in the gut....
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