My husband and I are avid Statbucks drinkers so when he had a meeting with a client and I had to kill 45 minutes or so with our twins, I googled the closest location. Was the drive thru line horrendous? Yes, but we are used to that and it is common for locations in busy areas. Was the parking lot packed? Yes. But, the staff was amazing. Each person went out of their way to help as I balanced two infant carriers and my coffee. I genuinely appreciated the kindness. Not all Starbucks teams are so nice.