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  • I was not happy with my experience today. I got picked up at the auto repair shop and driven to the Enterprise store. At the store I was quoted a daily rate higher than they had said the night before on the phone. (Also quoted without the taxes so it was another $7 higher than expected at checkout.) When I declined the expensive insurance coverage the girl tried again to sell it by explaining how my own coverage was lacking. Again I declined, but she seemed to think I was offended and said "Its my job, its not meant to be offensive." I wasn't offended, I know they're on commission. She noted the gas level at 3/8 but I didn't bother to check it myself. I returned the car after driving home, to work and to a gas station after work on the way back to Enterprise. I noticed the gas gauge was now at 1/2 tank but I put in 1.1 gallons, $3.75, because I'd driven less than 30 miles. At the store the same girl said she was going outside to check the mileage, came back in and wanted me to bring the gas level up to 3/8 again. When I told her I'd driven under 30 miles she said she'd "take car of it this time." I think I got one smile from her when she had picked me up in the morning and nothing but a blank face after that. She wasn't rude but I was uncomfortable with how I was treated. The other counter person was a very nice guy but a 3rd worker kept making bad jokes and when he drove me back to the repair shop his body odor was kinda noticeable. But it was very hot and I think he was the outside worker. Overall it wasn't horrible service but I took the time to write this because I didn't like having my word questioned about the gas mileage. I wont use that store again.
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