I purchased 4 new tires and certificates of replacement from this location in December, 2011. A few months ago I brought the car to Maryland. Recently I had a flat tire which could not be repaired. When I found out that there was no Discount Tire in the Maryland area, I called the Fountain Hills shop to see if they had any suggestions. John said he would FedEx me a new tire just like the one I had purchased, and there would be no charge for doing this. Several days later the tire arrived. This was service way above and beyond what one would expect.