Well, I have made a visit to this place several times in my life time.
Security goes pretty smooth. It is a clean place for sure.
It is not as busy as it once was. It seems that all that flys in here is commutor planes, you know the small ones.
They are for the most part pretty friendly (the peeps working there) and quite helpful if you have a question.
There are a few eating places and a few shops. They used to have a lot more. However, they used to be a lot busier. For where you are it is a good place. THe rental cars place has a bus as well that takes you back and forth so it all works out pretty well. It is too bad Cleveland is dying out. I think that it is a pretty good city with a lot of History.