Usually the food is great, especially the pizza however the customer service is deplorable and quite frankly their behavior is both racist and sexist.
Last time I was there the man working the counter was on the phone.
Naturally my sister and I stood at the counter and waited until he was done with his phone call which took about 5 minutes.
During this time the man looked up plenty of times, yet never really acknowledged our presence.
When he was off the phone he then walked toward the back talking with co-workers along the way, these other employees also never spoke to us or asked how they could help.
10 minutes after being completely ignored, I spoke up, kindly asking for help only to be met with looks and silence.
Shortly thereafter a white family of four came in behind us and were immediately met with warm smiles and a waive.
The father (I can only assume) walked up to the counter, now standing next to my sister and I, and he began ordering.
I cut in explaining that we were there first and had yet to place our order.
The father was kind enough to step aside and allowed me to place my order. Ultimately, the wedge we ordered was dry and gross and the extra sauce we had paid for was not placed in the box.
My sister and I vowed to never return. We will happily take our cash elsewhere. I suggest you do the same.