Was staying at the Wigwam Resort this weekend and decided to have brunch at Reds Sunday morning. We approached the hostess stand with a couple of people ahead of us. One gentlemen was quite frustrated with the hostess as he had been patiently waiting for a table.
The restaurant was about 20 percent occupied, with empty tables throughout the interior. The outside patio seating, which was quite popular was approx 50 percent occupied. The other 50 percent of the tables had dirty dishes on them. Of course with an elderly couple joining my wife and I, we expressed the desire for a table in the shade outside. We waited patiently as no one made any attempt the bus the tables. Eventually we agreed to a table in the sun when it was quite apparent there was no management oversight, and if there was, it was not evident or there was little care for the customers. Should have known this from the start based on the frustrated gentlemen noted above.
We watched as two bus boys began clearing dishes off tables. The only thing is the did not finished. The took the plates off 5 or 6 shady tables but left the dirty glasses and silverware......and never came back! The tables remained dirty as customers, looking at the shady spots, were seated in the sun or went inside.
We ate are entire meal, which by the way was pretty good, at a dirty table we moved to because of the lack of service. The waitress we had was nice and did a good job! I was a little disappointed when she cleaned off my dirty coffee cup saucer on her pants leg!! Another sign of poor management!
This place could really be good if staff had some clue and supervision on how to run a food service operation. But that would assume the wanted to.....