I'm not usually one to write bad reviews, I honestly don't often review things but I had to with this one. I used to come here often, every time I needed to go grocery shopping I went to this store. It used to be so much better. When they check you out the staff often doesn't even greet you, not even a "hello" or ask me if I want paper or plastic, they just go automatically for plastic. The produce sucks, nothing is fresh. Bought spoiled chicken the other day. If you need a refund or special help you'll stand at the counter for a good 10-15 minutes before they even acknowledge you. I just joked with my friend that they don't have bad customer service, they just don't service you. I go to Hyvee now: friendly service, fresh produce. So much better.