I was suspicious because I brought my 2008 Honda Fit in for a simple oil change. While I waited, the service guy introduced me to a sales person. He tried to get me to trade in my car for a new or newer used car. I told him I would think about it. The service guy, after first telling me the car looked good, now said it needed major repairs totaling almost $1,000! It seemed like they were trying to get me to trade it in! I had no way of knowing if my car really need the repairs which in the end, I had them complete. I couldn't afford a new or even a newer used car. Maybe I should have gotten a second opinion?