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| - I had a terrible experience returning defective merchandise at this company.
I had purchased a pair of soccer shoes three weeks ago, used them 4 times. The stitching started coming apart at the seam at the base of the tongue. I brought the shoes back for another pair. I spend 45 min trying on other shoes, as his store did not have an identical pair in my size.
The owner of the store did refund my money, but he berated me by saying that I had wasted his time and that he" knew" I was "trouble" when he sold me the shoes. I had purchased two pairs of cleats, a ball, shinguards, and socks from this place, and brought my friend who bought shoes, socks and shinguards as well. We spend over $300 at this man's store and he said I wasted his time?
Well, he did refund my money, but not before saying "Don't come back, I won't let you in the front door."
I certainly will never shop at this store again - I don't need to be berated and certainly I don't need to be treated like that from a store where I spend my money.
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