The Herbal Pedicure? 5-star! They use new instruments each time, have plenty of soaking time plus a massage and hot towel foot wrap.
The problem comes if you call to make an appointment. While they mark your appointment down in their book, your appointment isn't honored. They will take a customer who walks in 2 minutes earlier over your appointment, which leaves you waiting for a half an hour or more.
This morning I called to schedule herbal pedicures simultaneously for my Mom and I for a Mother's Day treat. We arrived well before our scheduled time. And two nail technicians drew our water and asked us for our nail colors and herbal choices.
But when a walk-in showed up, asking for a mani/pedi (when we only wanted herbal pedicures) the second nail tech bailed on my Mom and took the walk-in. Leaving my Mom to soak for 45 minutes while I had my pedicure done - after which the same tech then gave my Mom her pedicure.
If you have time to kill and are solo, this is your place. But if you want a scheduled appointment look elsewhere.