Quite unfortunate that latest reviewer had such a bad experience (why would you sit there for 50mins and not say anything anyway?), I've been coming here for 2 years now and always had such a good one. They have several stylists and all are super friendly. It's like going over to a friends house when I come here. There's gossip, there's chit-chat, but also lots of professionalism. I get my cut and colour from Emmeline and she always does a great job. I get quite a few compliments from strangers regarding my hair and I send them straight to Emmeline. Appointments are easily made but I see a lot of walk-ins when I'm there. Prices are reasonable for the level of service they provide. I recommend this place to anyone looking for friendly and professional service but not at super high prices.