My 7 year old dropped our iPad on the tile in the kitchen and cracked the screen. I took it back to BestBuy and they said it would be at least 7-10 days. I use it for work and just couldn't wait that long. I happened to see an iPhix service truck on the road as I was driving home. I called and asked how long it would take for them to do it, he said he could do it that afternoon. Three hours later I had my Pad back and it was perfect.