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| - One of the better fish and chip spots in Toronto.
BATHROOM - clean and tidy! I always make sure this is the first thing I check out - because it gives a clear indication of how they care for the kitchen.
One of my pet peeves about fish and chips is the batter. It's either too oily or too heavily crusted over my fish. The other pet peeve is the limited range of seafood offered at most joints.
What I loved about Olde Yorke Fish and Chips is that it satisfied both my concerns. The batter is light. The seafood variety is plentiful & fresh. I love that they can tell me exactly where each type of fish/crustacean comes from.
For appetizer I tried the special of the day "cod cheeks". Being that most people shy away from this part of the fish (they don't know what they're missing). Generally, this is a part that goes to the "elders" of a family when my family eats fish Chinese style. Being one that usually forfeits this part to my elders, I was happy to indulge. They didn't disappoint - the fish was fresh, tender and juicy. With a little bit of tartar sauce - it was delicious.
I had the halibut and chips - the halibut is typically a meatier type of fish (similar to salmon). It's very difficult to cook properly so that the meat remains juicy and tender. I wasn't completely satisfied with how it was cooked because it was slightly over done. The fish was a little too dry and too chewy for my liking.
The bf had the fisherman's platter. It has a mix of shrimp, scallops and haddock. This was delicious. Each item was cooked perfectly.
The only reason why I gave this place a 3 out of 5 was because of:
1) Service
2) Halibut being dry
Reason #2 I've explained above, so let me get to the #1 reason why this place got docked on points.
It was lunch hour, but it wasn't extremely busy - there was no line up.
Our waitress had a very condescending method of talking to us upon taking our order. On top of that, even though she wasn't serving us, we could hear her gossiping and making snarky remarks to her other colleagues (about what, I wasn't sure.) This didn't make for a very pleasant dining experience being seated all but 4 ft away from the action.
A couple sat in a booth behind us and complained about the cold drafty wind to our waitress. She went and got the hostess, who indignantly reprimanded the woman saying "when I first seated you, you said you didn't mind sitting here!"
What kind of service is that? Maybe the woman didn't realize how bloody cold it would be when the hostess sat her there. Either way, as someone in the service industry, it goes a long way to not make a snarky remark and try to prove to the customer that you were right.
A dining experience isn't just about the food - it's about the environment that goes with the food. I was not impressed with the environment. The manager didn't set a great example either - standing behind the bar, sorting through papers and indulging on the gossip. He really should have stepped up, seen what was going on and made sure the staff were on tip top behavior.
In conclusion - this place does certain menu items right. But the staff behavior & environment could sure use a facelift.
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