About: http://data.yelp.com/Review/id/1WuG--4h0QfMshpODYfCXw     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • This is a really tough review to write because some things went right and others went really wrong. I ordered 10 pizza's to be delivered to a park for my daughter's 2nd birthday party. I first called a few days ahead to see what there prices and specials might be for that type of order. When speaking to the person on the phone they said we could do $6 cheese or pep, or 7.99 3 topping pizza's. I asked him other questions like size, how many slices, crust options, etc. and he handled all of those really well. then I asked if they could deliver to a park and he said he would have to call me back in a few to ask his manager. Odd, why was there no manager on duty or present at all times. He did call me back in a few moments and said it would be no issue. I decided the best way to order the pizza was to drive down there and place the order and pay for it a day ahead. This is where it gets interesting. I am glad I went down there but also not because of what else was happening on a Friday afternoon at the store. There was one other person waiting for an order on a bench. So I approached the counter and started to speaking to Alex about what I needed. He was quick to help me. I started placing the order and telling him I need pizza's delivered Saturday o a park. He said no problem. When I was giving him my order he was quoting 7.99 one topping and not the $6 pizza price or the 7.99 in store was listed as $8.50 for 3 topping. He stated they gave me the school pricing? which I was not??? Anyway's I continued with my 10 pizza order and said call me when you get the pricing fixed up and I will be happy to pay for it with my debit card. Alex did not have the access or maybe the training to apply the discount for the previous quoted pricing. That's not all this poor kid Alex was trying to deal with me while one other young women was in the back cooking and making pizza's. The phone was ringing off the hook 2-3 times. The women who was waiting for her order began being impatient for waiting 40+ minutes for a pickup order that was waiting in the hot box for who know's how long. She was pretty upset and I am not sure she will be back. All Alex could do and did do to every guest on the phone is appologize. "I'm sorry were really busy" "i'm sorry I don't know why she didn't give you your pizza from the hot box" "I'm sorry I don't know why they gave you the wrong price" .... and on and on. This poor kid was working by himself with mind you on a Friday afternoon when people are ready to get dinner. All of this confusion made me unsure if my order would arrive on time or at all for my daughter's birthday. Oh yeah the manager called me about 9:45 pm to get my credit card info because "they have had problems with people not being present before at park locations"...??? Where on earth was the manager or owner for that matter. How do they expect to operate a successful business with out being present. I am sure they lost several hundred dollars that day because they did not have the restaurant staffed properly for a FRIDAY night pizza delivery business. On top of that, all over the lobby were flyers stating that they will be closed for the Sabbath starting in May. It's one thing to be proud of your beliefs and what you stand for but when you start promoting that throughout your business. On your door, counters, and every pizza box top you have in the building. I think it would be easier to just hire somebody to work that day for you and just take the day off Larry H. Your weekend of Friday, Saturday and Sunday consists of probably 50% of your weekly revenue and to just eliminate an entire day seems absurd. Unbelievable! It would be interesting to read the Mr Jim's Franchise agreement to see if that is even allowed with out approval from the corporate office. For the record we did get our order at the time requested of 12:30-12:45. The Driver showed up right on time. The food was fresh and hot and every pizza was made as ordered. The ingredients were good and the cheese seemed to be of good quality. D'lish crust was very tasty. Everyone at the party thought the pizza was very tasty and were very impressed. I only told them of the good things about the business and where it was located and you might have some new fans of MR. Jim's. Too bad you might have some operational issues to address with your scheduling and training. I am willing to give you another try. I would start by ensuring having a responsible manager on duty at all times. These 20 year old kids are not gonna bring your business success.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 105 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2024 OpenLink Software