Went in to lunch on a Friday. Lots of options and no line ups to order! However, I waited 45 mins for my order and it wasn't what i ordered. Owner tried to compensate with a free pop...(which was free for any customers anyways). Poorly organized process and staff were incompetent to understand that orders should be done on a first come first serve basis. After 45 mins, I decided to ask for a refund and was offered the wrong order to compensate... I didn't have time to argue for $6 back so just took it and left.
I do like the variety of options but can't wait 45 mins for an order.
FYI the rice roll I got was terrible... it was in the steamer too long
My colleagues ordered fried chicken and wonton noodles and they were dry and bland as well.
My recommendations.... give them some time to work out the kinks....