This review is based on take out:
When you call in to place a take our order, they don't give you the proper/correct time for your order to be ready.
I placed a take out order three times since this location opened and all three times I had to wait.
On one occasion I swore they placed the order as I got there like they forgot to put it in as I watched her pushed her buttons on her screen as she reread my order to confirm. She then proceeded to give me my lemonade I ordered while I waited another 30 minutes (total of 1 hour wait since I ordered) for my food to arrive.
I'm sure a lot of mall employees that orders food from here are on a timed lunch so it is very imperative they get their shit together.