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  • Oh Emporio I have such mixed feelings about you every time we visit. I adore the idea but the execution is so hot or cold. We visited the cranberry location on a Saturday night. Make sure you use the no wait app because the wait is quite substantial. There were 4 in our group, and even with the no wait app we waited for an hour and a half. I really don't like that you have to be within 10 miles to get in line. We live 15 miles away and we could have waited longer before leaving the house if they would increase the distance. Frustrating. Not to mention, you get the notification that your table is ready on your phone, you go to the hostess station, and then you spend another 10 minutes waiting to be seated. So strange. Service was passable, neither friendly nor outright horrible. We waited 50+ minutes and everything we ordered (appetizers, salads, and entrees) was delivered at once. This truly annoys me to no end. We could have easily had at least our salads before our entrees instead of waiting almost another hour before receiving anything at all to eat! Not to mention your food sits there, getting cold, because it was all delivered at once. Argh! The meatballs were, as always, good, with the exception of the buffalo chicken balls. The first time we had them as an appetizer downtown I loved them, but this past time they were more like q spicy BBQ sauce as opposed to a buffalo sauce. All in all we will probably go back, but just make sure to ask that they properly course your food if you are ordering different courses!
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