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  • Again I rarely write reviews on any website but after this experience I thought a review was in order. I was in need of tires yesterday and after a call to Discount Tire, being given high prices on tire brands I had never heard of before, I went to Firestone on Osborn in Phoenix. After going over several tires available, we agreed on the Firestone Affinity Touring tire and the out the door sale price - all much less than Discount Tire for Non-Name Brand tires. The reason I am really writing this review is to warn anyone that is buying tires from a Firestone or much less any other tire shop- LOOK AT THE SIDE WALL OF THE TIRE WHEN YOU GET THE CAR BACK TO MAKE SURE THE TIRE ON THE INVOICE THAT YOU PURCHASED IS THE SAME AS WHATS ON THE CAR. I got home after a hot Phoenix afternoon at the Firestone and didn't look at my car till this morning when I was leaving for the day and noticed that the side wall of the tire looked different than the display and saw the words Firestone Fr710 on the sidewall - I googled and found out that the Firestone Fr710 was a much less desirable and lesser warranted tire- not the tires that I was supposed to get. Now I called the Firestone shop and they apologized and I went back and they put the proper tires on and we will chock this up to an honest mistake that was corrected without a problem, but a warning for the future to anyone else buying tires. Match the work order to the tires on the car after the work is completed.
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