This is my 5th escape room experience within gta, my friends and I did 2 rooms here(vampire & thief). I liked they had a theme and plot and tried to keep it consistent with room decor and even an alternate ending but where they lost points was the puzzles/challenges and management. They had toy prizes if u got out w/o hints.
1) I find there's always a few random puzzles but in this case perhaps a mistranslation of play on words? - we got out from touching/(gently) moving everything by coincidence. They said not to touch anything in this one part when there was a clue there.
2) owner did not reset game clues properly so we got keys/clues out of order which made us OCD ie. why we haven't used this key yet- huge disappoint here cuz it wasted time.
3) owner left the walkie talkie in room! So we were buzzing for over 5 mins for a clue before we saw (its dark)- I left the room to return it and ask about clue/lost time- but they were too busy at that time to follow me back, so when he did he added on 2 mins for the mishap which didn't help
4) they told us no phones (I get why) but gave 2 cheap flashlights for 6 ppl for very dark rooms and didn't change the batteries on black light flashlight
Difficultly level of hard is very subjective, but at the end of Vampire Room, one challenge was music related. They said it's very hard...why bother making this an option then? Lucky us! cuz one of our friends there majored in music at York U and plays music well and he still couldn't solve what they were asking.
The place was clean, owners were nice but didn't seem to understand the feedback when they inquired us at the end, had fun and it was a buytopia deal but from the issues above, I wouldn't return or recommend this place.