The experience we had here the other night was abhorrent. It took *literally* 45 minutes before our waiter would come to table. I kept having to flag down the hostess for service and she kept saying she'd go get the waiter over and over and nothing. Finally he shows up 45 mins later seemingly on something. He was very agitated and anxious, twitching and sweating. We ordered drinks. Beer glass was HALF empty when brought to us and the beer was room temperature. So we asked for a different one and it never came and neither did the waiter ever come back. So we were then left with no choice but to get up and leave. What a waste of time. 1 hour sitting at Chili's to flag down service that would never come. What an embarrassing reflection on their company. Never returning.