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  • OVERALL The logistics of trying to book an appointment are absolutely ridiculous and more tedious than they should be. You receive only a design, not a manicure. Hygiene - questionable, didn't see any cleaning in between clients. Design was simple - matte stiletto solid red with a cluster of rhinestones on one side of a nail on each hand. Cost - $54 + tip. Location is a mission to find the first time around. Found the owner to not be the friendliest, as stayed in other reviews as well. Nail design - 4.5 stars Custom service - 1 (this is huge) Overall - 2 KNITTY GRITTY The design I received was quite simple and was well executed for the most part. My nails are natural however two of them broke and needed a tip (gel) and one ended up being crooked and wider in certain parts. It wasn't terribly noticeable, I only noticed myself after getting home however it was irksome. As a previous poster has stated, you only receive a design. I had gone into the appointment expecting a manicure or some clean up. It was fine. I enjoyed my nails and that they lasted as long as they did. Polish still hasn't chipped (4.5 weeks later) though understandable a few of the stones have fallen off. This was the main reason I was looking to come back. APPOINTMENTS I understand taking a $20 deposit from your first time clients to ensure that they are on time (deposit is forfeited if you are more than 15 mins late) however give your clients the same respect for their time. I arrived on time only to find Margie was running 30 minutes behind schedule. I did not even receive an apology. You can only book appointments via whatsapp, for one month at a time. Which isn't really convenient for those of us who aren't on our phones all the time, trying to reply back and schedule an appointment. I tried to book an appointment on the 5th of the month for sometime in the month and there were no appointments. I asked for an appointment for following month only to be told that she is not booking for that month as of yet. So I am supposed to book in a free for all and not be guaranteed an appointment time for any time in the future? When do appointments become available? They don't even have a website I can consult. That was pretty much the last straw for me, I prefer an easier booking process and as my designs are not as elaborate as others, a full manicure salon will be better suited. Back to my regular salon.
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