Transferred my sons medical records here. I moved from another state and brought all our records. I requested staff to make copies for his file. Every visit which have equated to more than 5 times...each time they didnt have it. I brought copies several times. The last visit i asked to speak to manager. Of course they were not available and i never received a call back like they stated i would. Dont come here. Unfriendly office staffs. Rude more like. Not to mention the appointments scheduling is awful. U end up waiting on the phone line for 45 min each time. Trust me...i time my calls!