I'm sorry but you should NEVER have to wait over an hour in the waiting room and then wait more once you're finally in the room! It takes forever to get an appointment with your doctor. The doctor just kept telling me I needed the right cocktail of meds for my migraines even though I've tried just about everything. She had no interest in what I had to say and questioned everything I said, and not in a good way. I'm not sure who they treat but it's not patients! BTW- I experienced the wait time over 3 times I went there. I thought maybe it was just a bad day that first visit but it wasn't.