I was there last night with my friend from 7:30pm to closing , 8:30pm I guess is their closing time. Had a really bad experience with the baristas . The Hispanic barista who helped us at te counter was so rude to not explain thoroughly about one of our order. On their board it says green tea and white tea , that being said we thought it's a combination of both, but instead the other guy barista said "oh it's a typo, don't know why it's even there," what a poor customer service. Me and my friend were still thinking abot the order and the girl barista's like "huh?". Wow! Is that a way to ask a customer about an order? We let all of it pass, we just proceed with our tea lattes and a dessert and hanged out. A Hispanic girl, black guy and a white guy barista on duty that night. The girl and the white boy was flirting with each other whenever there's no one on their counter to order. Here comes 8:30pm, the white boy came to us and said "we're closed."
These people need to be trained with their customer service abilities. At the very end, we were never given a good customer service, we just have to deal with them because we really love Starbucks.