Over crowded, loud, and not a relaxing experience. Stayed at the hotel and booked two massages. Was looking forward to a tranquil environment, sadly that did not happen. The service was below par and did not measure up to the quality of the hotel. I was not told about the facilities available, it was loud, crowded, I was told I could relax after massage with my husband, that did not happen, and checking in was not smooth. Sadly not worth the money or time.