I adopted a 1yr old Great Dane about two months ago. He's a big dog that has had little to no training, so I was apprehensive about having someone besides me walk him. However, those fears were gone after one walk with Heather and Lucky Me. Not only was Heather able to walk and take him to the dog park without incident, but she even cleaned up his mess. (I would have never known he had one if she didn't tell me. He got excited and had a small accident on the floor when she let him out of his crate.). I also appreciated the text and email updates on how everything was going. The hardest part of Heather's job was probably dealing with my over protectiveness, but she handled that great too.