A-Ok.... Let me just say, I LOVE THEIR CUBAN Sandwich!!! to die for... the only reason why they are getting 3 stars is because some of their staff SUCKS!!!! I think I have called in about 8 times in the past for pick up orders, each time I say PLEASE put some napkins and silverware in because I like to eat out in the park or somewhere outdoors, therefor I cannot get my own fork!, all 6 times I've ordered, they don't ive me any napkins or silverware! it is becoming super annoying , there were few times that the waiter had a bad attitude and I was just about to call the manager because that was the same person who did not put napkins and silverware, the only thing you are supposed to do!!!