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| - Pretty hotel, just need some more staff training and be more particular on details.
Nice extras in the room:
-3oz Ciel products
-slippers
-robes
-shower cap, sewing/dental/shave kit, mouthwash, loofah
Pluses:
-Housekeeping was on pointe throughout our stay. Turndown service.
-Nice view from our room, seeing nature was a nice break
-Mirrors, everywhere, including the ceiling
-Comfy bed and linens
-Great décor and themes throughout the property/room
-humidifiers are available, but staff need to be trained to relay the message to the client
-Free WIFI with resort fee
-wonderful collection of eateries
-nicely carpeted throughout to help with a gal and her love of heels
-plenty of spaces to sit, other than in front of a slot machine
Improvements needed:
-Our cable was out 48 hours AND we called 3x, walked physically down to guest service and lastly to the manager, finally it was complete
-When we walk into a resort with our bags in hand, the staff need to offer directions, he gave us eye contact and we had to ask
-Night light and dimming option in the bathroom is needed
-Taxis are not easy to come by here, plan accordingly
-poker room?
Quite a ways from the Strip and attracts an older than average, more casual crowd. Gaming is on the cheap side, $5 BJ, you never see that anymore unless you go to a 3 star resort.
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