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| - Tejano is good, but a bit of a chaotic mess, much like the insides of their burritos. Tejano can claim the title of Montreal's best burritos however they do so without any real competition.
My third visit to Tejano was on a Saturday night @6:30ish in the evening and I was greeted by a lineup winding out the door.
Total time to get an $11+ burrito w/ guac to-go: 18 minutes.
If you get a soda and side of chips and guacamole you're looking at $17+ before taxes... which is rather on the high side but the cost issue comes secondary to the logistical mess.
Considering that they had 5-6 staff and the line, including those being served, was maybe 8-10 people, 18 minutes is a rather problematic wait.
Every time I have visited Tejano the food has been good, good but not great. The choose your own adventure/subway model of burrito selection leads to a burrito that is a chaotic, relatively self-generated, mess lacking the guidance of wisdom that we look to a skilled chef for.
This model makes a mess not only of the burritos, but also undermines the staffs ability to both produce food in a timely fashion, and to produce the best product for their customers. Every customers is slowly, blindly, fumbling through their experience, slowing down the flow of the restaurant and mucking up the ability of the restaurant to artful combine what are excellent ingredients.
What we end up with is decent burrito undermined by the chaotic assortment of things we have packed into it, and a restaurant undermined by the haphazard way that customers are packed in and served.
The simple signage is cute, but is culprit number one undermining the restaurant. A default set of ingredients for each burrito (like Vera's Burger Shack) would maintain the freedom that Tejano's currently has, while speeding up the ordering process, and allowing Tejano's staff to better guide people towards something they would really like.
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