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| - Just had a weird experience here. I'm new to Phoenix and this place is right by my house and I was excited to find it. I thought I'd be able to use them for regular mani/pedi/waxing services. I walked in wth my 63 year old mother who was visiting. When we walked in, there was a long row of manicure chairs that were all full and all of the employees looked at us and just looked away. It took a few minutes before a lady (manager?) came out from around the side and asked to help us. We asked for manicures and were told it was a 10 minute wait. The chair in the very front opened up and she asked "who wants to go first?" She didn't ask if we wanted to sit together. Odd, but fine. I told my mom to go. There was a very tight squeeze to get into the first chair and a little desk they had set up and my mom was having a hard time getting through (she is thin). There was a glass champagne flute perched on the edge and she accidentally knocked it over. She was visibly embarrassed and everyone in the place stared at her. The guy who was sitting there getting ready to do her nails....seriously...stared at her for over a full minute, rolled his eyes and sighed. It was so painful to watch. Seriously, every employee and customer was staring. He didn't apologize, ask if she was okay, nothing, just stared at her like he wanted to kill her. He finally rolled his eyes agin, got up and picked up the glass. My mom looked like she wanted to cry and said, I want to leave, so we got up and left. The manager-type lady saw it go down and didn't say anything. Needless to say, I will never go back!
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