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  • What's not to love about CarMax? I originally came to this location to get a dollar figure on my trade in. I was going to take that figure to another dealership I had an appointment with later that afternoon. It would give me a rough idea of what to expect as far as my vehicle's value. As soon as I walked in, I was pleasantly greeted by my salesman, Jerry. I told him the reason for my visit. He asked me if I was looking to purchase a vehicle as well and I told him I was, but I had been browsing CarMax's website for the vehicle I was interested in and didn't find any within the past 3-4 weeks...and as recently as 2-3 days prior to my visit at this location. Jerry informed me that they just processed a shipment of vehicles and there were a couple of them sitting in the lot. He walked me out there, told me he would give me my space to look at the vehicle, didn't put any pressure on me at all, and told me if I had any questions, to look for him. After approximately 30-45 mins, he called me and told me my appraisal was completed and to come back to his cubicle so we could look at it. They offered me a good deal on my trade in, so I told him I'd be interested in taking one of the vehicles I was interested in purchasing on a test drive. This is my second experience with purchasing a vehicle at CarMax, and is the ONLY place I would recommend to anyone purchasing a vehicle. The vehicle I ended up trading in was also a CarMax vehicle that I purchased 10 years ago. I took really good care of that vehicle and it had lower than average mileage. As I stated earlier, they gave me more than a fair value on my trade in. If you're in the market for a vehicle, go to this location and ask for Jerry! He was a really pleasant, older gentleman with a friendly attitude. He gave me my space when needed and patiently answered any/all questions that I had.
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