I had to select one because I wanted to write this review so bad!!! I booked a ticket online and made a mistake... THEY WERE NOT HELPFUL AT ALL!!! It is ridiculous how difficult it is to get a customer service person.. I mean.. just cause they pick up the phone does not mean they are providing customer service... NEVER RIDE WITH THEM!! If you have to go Vegas just go cheaper and avoid the corporate headache!! El Paso Limo ServiCe!!!