| rev:text
| - I am a connoisseur of post offices. I am. Ask anyone that knows me. Big cities, small towns, Las Vegas, Midwest, Asia, Europe...I have been to my fair share. I believe in the handwritten note. I believe in the hand picked stamp. I love the feeling of delivering a card and slipping it in the mail slot. I geek out a bit over post offices. I think I may be a reincarnated Pony Express rider.
I feel bad because my poor Summerlin station post office gets a bad wrap. I'm a Yelper and a snail mail card sender, so this makes me qualified for this review. I have been coming to this station for 15 years. From the Yelpers out there who write one review a year and that is normally to complain that the post office has screwed something up, I write today to provide some advice to help you manage your expectations for an average every day visit to this post office.
1). Unless you live in a sealed box, with the Internet, instant messaging, e-mail, socially connected world we live in today, you might not know that the post office is a bust and loses money. As such, there have been cutbacks to staff, etc. ADVICE: ALWAYS HAVE THE EXPECTATION THAT THERE WILL BE A LINE.
2). "Going Postal" is a coined phrase because manic, short on time, selfish patrons who do not treat others with respect drive post office customer service reps crazy. ADVICE: REVISIT POINT 1 FROM ABOVE AND CHILL.
3). The customer reps at the counter are actual people with lives and spouses and friends and pets and aging parents and debt. They are nice, normal, friendly people. If you are coming to the post office to fix a problem of a broken lock, lost mail or some other f-up, these folks are legitimately there to try to solve your problem. They are not the grand puppeteer pulling strings in the back to ruin your day, so cut them a little slack. Don't kill the messenger and don't bite the hand of probably the only person who is going to rectify your situation or get you moving in the right direction to solve. ADVICE: REVISIT POINTS 1 AND 2 FROM ABOVE AND BE CIVIL.
4). Shit happens. Calm down, take a collective sigh and know the post office is not perfect (what organization is?) ADVICE: YOUR LIFE BAR IS TOO HIGH IF YOU WANT PERFECTION AT THE POST OFFICE.
5). And if you are one of those people who are standing in line and grumbling under your breath about the line and the wait and how this sucks and how this is the worst and how your important life is really important and you do not have time to wait....ADVICE: ZIP IT! People like me don't want to hear your negativity. If you don't like the post office and this set-up, go to postal pros or UPS or anywhere else to mail something.
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