I was excited to have this company put the tint on my car because I read positive reviews on yelp. Unfortunately, I was running late for my appointment because of personal reasons and the representative on the phone was extremely rude and non-accommodating. She was sarcastic, unprofessional, and to top it all off she hung up on me. I have never experienced this level of customer service with any other company. Don't take my word for it and give them a call and experience for your self.