I was so very excited when this Chipotle came to downtown Cleveland's my 1st visit the Crew was up very upbeat and friendly ( just close your eye and think of the Scott Pilgrim movie and the same people who cast that movie hired the workers) The food seemed up to snuff as well on that 1st trip, but as time has gone on. It has certainly not been good. I think with the heavy traffic this store get the staff has a hard time maintaining the right amount of food. On time me and my buddy got sick.and yesterday (4/23/13) I had chunks of raw chicken in my food. When I called they were less than helpful telling me they check the food with a thermometer but I clearly stated that the food was undercooked that should have been the end of it. I will give this place one more chance because it is so close to my job but one more bad experience and I will tell my lunch crew and my entire office not to go here anymore.