Just spoke to Gillece and frankly I've never experienced such terrible customer service.
If you don't already know, they've been sued for bad business practices. http://www.post-gazette.com/stories/local/region/plumber-sued-for-cybersquatting-212479/ There are tons of other articles on the whole mess.
Regardless, the secretary was nasty and mean. Oh, we don't do estimates for buyers. Really? How else are we going to get anything done exactly? Tons of other companies do, with far better reputations than Gillece.
Laugh the next time you see the stupid owner on a billboard with a bird on his shoulder.
I will.