My wife and I have been thinking about buying a new computer for about 2 years. We've been putting it off and out lap top was working fine enough. Well we got up today and said "fuck it, we have the money we are both off work and have done some research on what we need, let's go get one." So we went to frys. We know they match prices, and we needed a scanner and other stuff so this seemed like the place.. Nope.. Not only would they not match the other prices we found. Which, whatever. But they were not helpful at all. Could not answer our questions.. For the money I was about to spend I want some customer service, answers answered and I want to feel good about my purchase.. We left and went to apple.... The best thing we could have done... I will just buy off amazon before going back to frys...