Do not, I repeat NOT use this company! One of the worst experiences ever! They charge $50 to come out and then quote an unbelievably high price for a simple job. They double up on the price of the part, and then charge a ridiculously high labor price so that they can bargain down and still be 200 % over their competition. They charge by the job, not the hour, which in theory is good practice. But you don't know the price until they are already in your house and you have committed to pay them $50 for the service call.
I had a simple stove repair. They changed the appointment time, and the technician came in reeking of smoke smell. He wanted $260 for a 15 minute job and a $30 part. When I told him I knew the price of the part and it was not $70, the price immediately came down to $183 and the $70 Part became less. When I said I would only pay $150, (that amounted to $400 an hour for service ) he offered $163 to which I still said no. I paid the $50 and sent him on his way. Their competition was $65 plus the part!! I don't care for bait and switch tactics and felt that I was being totally taken advantage of with that inflated price! This was one of the worst service experiences I've ever encountered in my 16 years in Las Vegas . I'm out $50 for nothing, but it was worth it to not have to deal with than ever !