Yes Yes YES! I was a first time customer and now they have me Forever! I was naturally next in line as a walk in at 5pm. I was greeted as I signed in. I didnt wait long tik I was called. She asked me what I wanted becore she started and made sure I was comfortable. I was getting the FULL FACE THREADING service. She started at my eyebrows then did my face making sure she went over it a second time to ensure she got all the hairs. She got the edge of my hairline down to my neck and ear to ear! That was awesome! She was swift yet took her time. She was gentle as well. Her name was Sheila I think ! Once she was done she asked if my face was okay to take Witch Hazel. That blew me away because usually Techs never ask! Or the use baby oil. Smh. I was very impressed and over joyed with my results! I paid $35. I will definitely be back in the future !!! 5 out of 5 Stars !