I'm a huge fan of natural ingredients, so Nekter is obviously a fit for me. I've gone to other companies for their natural treats, and saw the free Skoop this Friday from 6-9pm and thought now was a good time to try it as any. I think this is a fantastic idea to introduce new products and get people trying your stuff.
I ordered the chocolate, but was fortunate to have a little taste of the vanilla. I find the chocolate to be richer and creamier (funny, it's also lower in calories). I usually like both chocolate and vanilla equally. Toppings were delicious, though a little sparse when it comes to fruit.
I can say for the serving and topping size, the price these will be selling at is too high. I've had similar natural offerings for MUCH larger portions for a couple dollars more.
My recommendation would be to get the price point down to $3 for the plain soft serve and another $1 for the toppings. I can tell you I would be there every Friday for a weekly treat if the total cost was $4 instead of $5.25 (which me visiting more frequently will increase profitability than just visiting seldom). At a price point of $5.25 I could see myself visiting much less frequently and continuing to go to the competitors. For $5.25 I would expect 100% organic ingredients.
I would also love to see a soft serve flavor in acai, which would work wonderful for your acai bowls. It is so much more delicious in soft serve - especially for breakfast on hot Arizona mornings!
Service was quick and friendly at this location. Thank you for giving me the pleasure of trying this new product. I only hope you re-visit the pricing so you can see me a lot more!